Salary: £16,000 - £17,000 per annum (depending upon experience)
37½ hours per week
Monday – Thursday 8.10am – 5.00pm
Friday: 8.05am – 3.15pm
Working hours may be subject to change following negotiation with the line manager
An IT Technician is required as soon as possible. The successful candidate will work under the direction of the appropriate Line Manager.
Accountable to the appropriate Line Manager for all work undertaken.
You have a statutory responsibility to report any safeguarding concerns to the Designated Child Protection Officer or other designated persons. If these persons are not available, concerns should be reported direct to Family Connect. All employees have a responsibility to ensure that the Academy’s Child Protection, Safeguarding and e-Safety Policies are adhered to, and concerns are raised in accordance with these policies.
Health & Safety
To take reasonable care of your own Health & Safety
To use work items provided correctly and in accordance with training and instructions
To adhere to the Academy’s Health & Safety Policy
Security and Data Protection
All employees are expected to work within the confines of the Data Protection Act and to take appropriate measures to ensure the security and confidentiality of data.
To ensure that all IT is working effectively and ready for lessons to commence
To be responsible for general IT and computing hardware and software maintenance
To set up computer equipment and software as required
To provide direct support to staff and students as required
To set up system users, password allocation etc as directed by the Line Manager
To be responsible for Network Administration as directed by the Line Manager
To maintain an accurate hardware inventory and log of support requests
To administer the Internet and Intranet systems as directed by the Line Manager
To liaise directly with suppliers to expedite the repair/replacement of hardware issues
To liaise directly with suppliers to expedite the resolution of software bugs and problems
To liaise with retail suppliers and ensure that the most competitive buy prices are obtained
To monitor the quality of all merchandise and ensure that goods meet the required standards
To carry out regular audit checks
To ensure that all valuable items are kept in a secure environment
To work alongside members of the IT Team and to assist in:
PC and peripheral repairs, routine maintenance and cleaning
Network Maintenance as directed by the Line Manager
Development and enhancement of the Academy IT infrastructure, in particular, with the introduction of new desktop and server operating systems
Setting up presentation equipment
Manning the Helpdesk telephone as required, responding promptly and appropriately to requests
To carry out the above duties proactively, operating out of the nominated/designated support office
To provide a professional level of technical support relating to user IT issues
To advise the Line Manager in writing of any physical limitation which may compromise the ability to undertake a nominated task safely or to an adequate standard/outcome
The post-holder will be expected to:
Attend an annual Performance Management interview and where necessary, training or INSET sessions as directed by the Headteacher or Line Manager
Be versatile and adapt to a range of tasks
Establish a good working relationship with students and support their needs in the classroom
Be an active part of the departmental team
Act as a role model for the students, adopting the Academy’s Dress Code
Comply with any reasonable request from their Line Manager or Headteacher to undertake work of a similar level that is not specified in this Post Description
Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.
The successful candidate will be required to undergo and complete enhanced DBS certification.
Completed application forms should be returned either by post or by email to:
Mrs S Davies
TELFORD TF7 5FB